Address:

Unit 10
Northbrook Business Park
Northbrook Road
Worthing
West Sussex
BN14 8PQ

Email:

info@systemcareuk.com

Tel:

0844 880 7444

Option:

Sales
Technical & Maintenance
Customer Services
Billing and Accounts

Fax:

0844 880 7555

Call Centre Requirements and Features

Please fill out the form below in order for us to provide you with an accurate quotation:

* Company Name:
Title:
* First Name:
* Last Name:
* Email:
Telephone:
Address:
Town/City:
County/Region:
Post Code:
UK Location:
* Agent Extentions:
* Exchange Lines:
* Next Step:
* Timescale:
* IVR:

Yes

Not Sure

* CTI (Database screen-pop):

Yes

Not Sure

* Call Queuing:

Yes

Not Sure

* Call Scripting:

Yes

Not Sure

* Real-time Visibility:

Yes

Not Sure

* Predictive Dialling:

Yes

Not Sure

* Progressive Dialling:

Yes

Not Sure

* Preview Dialling:

Yes

Not Sure

* Management Reporting:

Yes

Not Sure

* Recording:

Yes

Not Sure