Call Centre Solutions - Cytrack
Cytrack
CyTrack Technologies was formed in 1995 and has continually built upon its software suites capabilities to ensure that the latest technologies are implemented in a stable and reliable way. As a Certified Microsoft partner and working to ISO 9001 standards.
CyTrack is committed to providing solutions that work flawlessly in the real world and Systemcare is an authorised partner supporting and installing the CyTrack call centre solution.
For a quick quote click here for our online system quote form
Cytrack Features
- CyDesk - Computer telephony integration (CTI)
- CyReport CAll Accounting - Telephone Call Accounting
- CyReport ACD - CD MIS Reporting
- CyQ Inbound Queuing - Inbound Call Centre Routing & Queue Management
- CyCall Outbund Campaign - Outbound Call Centre Tele-Marketing Management
- CyRecord - Voice Recording
- CyLive IVR - Interactive Voice Response (IVR)
