CTI & VoIP
Computer telephony integration (CTI) covers a wide range of applications that connect your computers to your phone system. The classic CTI application is "screen popping&, which uses CLI to identify the caller and display his/her database records on the screen before the call is answered. CTI also enables calls to be made directly from a contact management package by simply clicking the call button.
If you use Goldmine™, ACT™, Maximiser™ or SAGE™, we can present customer details to the users screen resulting in efficiency and productivity.
For a quick quote click here for our online system quote form.